We in a citing index:

THE CONCEPT AND THE MAIN FEATURES OF ONLINE DISPUTE RESOLUTION

V.V. TEREKHOV,

Candidate of Legal Sciences, Doctor of Social Sciences (PhD),

Lecturer, Faculty of Law, Vilnius University

I. LUNGU,

Master of Law (LL.M.), Vilnius University

This article addresses the phenomenon of “Online Dispute Resolution” (ODR), which has

recently become popular in both practice and the legal doctrine, and which presupposes the

settlement of social conflicts with the assistance of advanced Internet technologies. It is noted

that despite the existence of multiple institutions offering corresponding services (ODR providers),

there is still no certainty as to the concept and the main features of ODR as a socially

significant activity. The authors working in the given area express various opinions on

the relationship between this institute and Alternative Dispute Resolution (ADR) or public

justice, as well as the categories of cases that may be resolved in the online-mode. The present

article is based on the previous experience of national and foreign researchers, offering

its own definition of the ODR institute and establishing the necessity of its existence as an

independent mechanism of private parties’ disputes resolution. In conclusion, the authors

conclude that ODR will develop further. Already now there is a noticeable interest in it by

individual states and the world community as a whole. All the necessary technologies for

its practical implementation are already available. Only the legal regulation of this institute

is lagging behind. The latter, despite the predominant private-legal and informal nature of

ODR procedures, is extremely important, because the relevant activity cannot be carried

out in a legal vacuum, without proper guarantees for the participants of a dispute and formal

requirements for the procedure of conducting proceedings and its final decision.

Keywords: Online Dispute Resolution; Alternative Dispute Resolution; mediation; arbitration;

e-Justice; information and communication technology; “fourth party”.

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Information about the author

V.V. Terekhov (Vilnius, Lithuania) – Candidate of Legal Sciences, Doctor of Social

Sciences (PhD), Lecturer, Faculty of Law, Vilnius University (9 Saulėtekio Al., Vilnius,

10222, Lithuania; e-mail: [email protected]).

I. Lungu (Vilnius, Lithuania) – Master of Law (LL.M.), Vilnius University (3 Universiteto

St., Vilnius, 01513, Lithuania; e-mail: [email protected]).

Recommended citation

Terekhov V.V., Lungu I. Poniatie i kliuchevye osobennosti onlain-razresheniia sporov

[The Concept and the Main Features of Online Dispute Resolution]. Vestnik grazhdanskogo

protsessa – Herald of Civil Procedure, 2021, vol. 11, no. 4, pp. 153–178. (In Russ.)

https://doi.org/10.24031/2226-0781-2021-11-4-153-178

V.V. TEREKHOV, I. LUNGU

We in a citing index:

THE CONCEPT AND THE MAIN FEATURES OF ONLINE DISPUTE RESOLUTION

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